Blogs

Due to the unprecedented challenges posed by the Global Pandemic COVID-19, compounded by the enforcement of the State of Emergency in Thailand in effect from 26 March till 30 April 2020, most commercial airlines have cancelled their international flights resulting in significant reduction in air cargo capacity. The effects on cross-border logistics movement has become inevitable for Thailand and the rest of the world.

Due to the epidemic situation of Covid-19, the government and private units are taking actions to ‘prevent the spread of Coronavirus in communities with high risks’. DHL Express, the world’s leading international express shipping services provider, may temporarily close the Service Points at specific locations without giving prior notice.     

"Customer impressions in every time of service using is the pride of DHL Express"   From the commitment and paying attention to providing services with care throughout 45 years of operations as an international express delivery service provider, DHL Express is the only logistics company in Thailand, who was selected to receive the "Best Contact Center of the Year Award”, which is the award for excellence in customer service in the private service center category and the excellent service both in the organization level and individuals level for the year 2018, from the TCCTA : Thai Contact Center Trade Association, which was organized by Thailand Call Center Academy (TCCA), Academic...

With the commitment of DHL Express to provide international express delivery services with excellent quality standards in all parts of the service, and training for service development of call center in order to impress customers for the most throughout 45 years, from this effort, DHL Express was honored to stand on the 13th Stevie® stage of the year 2019 in Las Vegas, Nevada, USA on February 22, 2019, along with receiving global awards in terms of excellent service with the highest honor, Grand Stevie and more than 11 service-minded awards. Among these, DHL Express Call Center Thailand has won the Bronze Stevie in the Contact Center of the Year category (Capacity over 100 Seat) for the 5th consecutive...