Prepare your E-commerce business for Black Friday
and easy tip for international shipping rate check with DHL Express
Black Friday is a colloquial term for the Friday following Thanksgiving day and it is around the corner. This year, Black Friday will be celebrated on November 26. It’s only the beginning of the festive season, when retailers will offer discounts to entice customers from all over the world and the international shipping will be at its peak.
Black Friday 2020 was a huge success. Despite the pandemic and store closures, shoppers spent US$9 billion on the Internet, a 21% increase over the previous year, making it the greatest single day for e-commerce sales up to that date.
Sales are expected to be considerably higher on Black Friday 2021. However, the total cart abandonment rate on Black Friday last year was 76.63%. Customers who are dissatisfied with any aspect of their buying experience, whether it’s a slow-loading checkout page or an unexpected shipping charge, have no qualms about abandoning their orders. You’ll need to raise your E-commerce game if you want to take advantage of every selling opportunity on Black Friday – and remain ahead of the competition. Continue reading for our best advice and how to check for international shipping rate with DHL Express.
Improve your e-commerce website
It's time to give your website a brief health check ahead of the rush to guarantee it will satisfy customer expectations. Is it capable of handling a spike in traffic without decreasing the page's loading speed? Is it easy to navigate and use, with a good search bar to assist customer locate what they're searching for? Are the product pages well-designed, with many photographs and details? There's a lot to think about. Ensure to refer to E-commerce website checklist to check off the essentials.
Set up an email marketing campaign to provide customers who have already purchased from you special Black Friday discount vouchers. Thank them for their support with interesting copy. Customers like personal notes with touching message, and this will make them feel appreciated. For new customers, create a connection with them that may lead to them purchasing from you again in the future. Include incentives to entice them to join your mailing list so you can keep in touch and send them new product releases or specials in the future.
Finally, the excitement doesn't end after Black Friday. There's also Cyber Monday and Christmas to come. This is just the beginning to the peak season for your E-commerce business. Let the fun begin!
Need to ship something overseas? Look for professional support from DHL Express! We offer door-to-door express delivery services to over 220 countries and territories worldwide. Get international shipping quotes in a few steps by following the instructions below.
How to check estimated international shipping rate with DHL Express
1. Visit MyDHL+ platform at https://mydhl.express.dhl/index/en.html
2. Fill in the country of origin and destination country.
3. Select type of shipment; document or parcel
4. Fill in dimensions of shipment. You will find your estimated shipment rate for service at different channels; through MyDHL+, through Customer Service’s hotline, or drop-off at DHL Express Service Point near you!
Note that the prices offered are the estimated only. For more information, contact our customer service agents at Live Chat at the bottom right button, on Monday to Friday, 08.00-17.00 hr. or call DHL Express customer service at 02-345-5000 (24 hours) and let our agents assist you.